FAQ - CF Butterfly

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FAQ Category

Q Will you make specimens for me?

A
I am willing to do it for you, but if it is custom insects and butterflies, returns and exchanges are not accepted.
Q Do all butterflies and insects come with frames?

A
Yes, all insects are installed in solid wood and 99% UV blocking tempered glass display.

All materials used are genuine materials and all are free. (We also provide acrylic box and plastic packaging, various customized styles of glass balls, please contact us for details)
Q Do you sell unframed specimens (eg acrylic case, plastic wrap)?

A
Yes, we sell (please contact us)
Q Are you short selling frames and displays?

A
Yes, we are willing to sell frames and all kinds of acrylic boxes and plastic packaging, but we need to have a certain amount of wholesale, otherwise the freight is expensive, you are not willing to buy it, this is a very real problem, but I want to tell you
Q Can I change the frame color and customize the frame?

A
We currently offer 4 stock frame colors, black, white, wood, coffee. We can frame your insects and butterflies in any color for free.

We also offer custom color frames in any color (customization may be delayed by days) for a small additional fee with a minimum order of at least $240.00 (contact us for more details if you are interested in this)
Q Where are the photo frames made?

A
All our items are handcrafted by us in our China